1. Purpose This policy outlines the terms and conditions governing the use of our platform for booking appointments with healthcare professionals, including doctors, nutritionists, and other experts.

2. User Conduct

• Accurate Information: Users must provide accurate and complete information when creating an account and booking appointments.
• Respectful Behavior: Users must treat all professionals and other users with respect and courtesy. Harassment, discrimination, or abusive language will not be tolerated.
• No Misuse: Users may not use the platform for any illegal or harmful purposes.

3. Professional Conduct

• Professionalism: Professionals must maintain professional conduct at all times.
• Compliance: Professionals must comply with all applicable laws and regulations.
• Confidentiality: Professionals must maintain the confidentiality of user information.

4. Appointment Booking

• Availability: The availability of appointments is subject to change.
• Cancellation Policy: Users may cancel or reschedule appointments within a specified timeframe.
• No-Show Policy: Users may be subject to a fee for no-show appointments.

5. Payment

• Payment Methods: We accept various payment methods, including credit cards and online payment gateways.
• Payment Security: We use secure payment processing systems to protect user information.

6. Data Privacy

• Data Protection: We are committed to protecting user data and comply with applicable data privacy laws.
• Data Use: We may use user data to improve our services and provide personalized experiences.

7. Disclaimer

• No Medical Advice: The platform does not provide medical advice. Users should consult with a qualified healthcare professional for any health concerns.
• No Guarantees: We do not guarantee the quality of services provided by professionals on the platform.

8. Dispute Resolution

• Complaints: Users may submit complaints regarding the platform or professionals through our designated channels.
• Mediation: We will attempt to resolve disputes through mediation.

9. Policy Updates

• Changes: We may update this policy from time to time.
• Notification: We will notify users of any significant changes to this policy.

10. Contact For any questions or concerns, please contact us at info@bettermyhealth.co